Teller (Member Service Representative I)
About The Position
The Teller (Member Service Representative I) provides World Class service to credit union Members by accurately completing transactions, offering account information, and following cash-control guidelines to safeguard credit union and Member assets. The role delivers face-to-face assistance and consultative guidance about credit union products and services, or refers Members to the appropriate team member to assess their needs and concerns. Tellers process transactions efficiently and accurately with personal care, contributing to departmental goals by handling high volume with a sense of urgency. Team members must comply with applicable regulatory requirements and assigned training, including BSA regulations relevant to their duties. Other related duties may be assigned. The position is scheduled for 20 hours per week.
Requirements
- High school diploma or GED.
- Less than one year of prior related experience.
- Participation in the California DMV pull program may be required depending on assignment.
Responsibilities
- Provide face-to-face service to Members requesting account assistance.
- Accurately complete transactions and provide account information to Members.
- Follow cash-control guidelines to safeguard credit union and Member assets.
- Provide consultative services regarding credit union products and services, or refer Members to an appropriate team member.
- Process Member transactions efficiently and accurately while handling high volume with a sense of urgency.
- Comply with regulatory requirements and assigned training, including applicable BSA regulations.
- Perform other duties as assigned or requested.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
