Teller (Member Service Representative I)

SchoolsFirst Federal Credit Union • Orange, CA

3d • $22 - $32

About The Position

The Teller (Member Service Representative I) provides World Class service to credit union Members by accurately completing transactions, providing account information, and safeguarding credit union and Member assets through cash control guidelines. The role delivers face-to-face assistance, offers consultative information about credit union products and services, and refers Members to the appropriate team member when needed to address their needs and concerns.

The Teller processes Member transactions efficiently and accurately, providing personal care while contributing to departmental goals through high-volume processing and a sense of urgency. The role also requires compliance with regulatory requirements and assigned training, including applicable Bank Secrecy Act (BSA) regulations. Other related duties may be assigned or requested.

Requirements

• High school diploma or GED.
• Less than one year of prior related experience.
• Participation in the California DMV pull program may be required depending on assignment.

Responsibilities

• Provide World Class Member service by accurately completing transactions and providing account information.
• Follow cash control guidelines to safeguard credit union and Member assets.
• Deliver face-to-face service to Members requesting account assistance.
• Provide consultative information about credit union products and services, or refer Members to the appropriate team member to assess needs and address concerns.
• Process Member transactions efficiently and accurately with personal care.
• Contribute to departmental goals by processing high volumes of transactions with a sense of urgency.
• Comply with regulatory requirements and assigned training, including applicable BSA regulations.
• Perform other related duties as assigned or requested.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED