Teller (Member Service Representative I)
About The Position
The Teller (Member Service Representative I) provides World Class Member service by accurately completing transactions and providing account information while following cash control guidelines to safeguard credit union and Member assets. The role delivers face-to-face account assistance, offers consultative information about credit union products and services, or refers Members to the appropriate team member to assess their needs and address concerns. The Teller processes high volumes of Member transactions efficiently and accurately, with personal care and a sense of urgency. Team members must comply with applicable regulatory requirements and assigned training, including BSA regulations related to their job duties, and perform other duties as assigned. The position is scheduled for 25 hours per week.
Requirements
- High school diploma or GED.
- Less than one year of prior related experience.
- Participation in the CA DMV pull program may be required depending on assignment.
Responsibilities
- Provide face-to-face service to Members requesting account assistance.
- Accurately complete Member transactions and provide account information while following cash control guidelines.
- Provide consultative services regarding credit union products and services, or refer Members to the appropriate team member.
- Process a high volume of Member transactions efficiently and accurately, with personal care and a sense of urgency.
- Comply with regulatory requirements and assigned training, including applicable BSA regulations.
- Perform other related duties as assigned or requested.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
