Part Time Teller

RALLY CREDIT UNION•Harlingen, TX

14d•Onsite

About The Position

The Teller performs transactional duties to serve credit union members accurately, maintains accurate transaction records, and provides cash receipt, account, and payment services in accordance with credit union policies and procedures. The role also promotes and cross-sells credit union products and services while maintaining high standards of member service. The position involves frequent face-to-face and telephone contact with members, with occasional contact with other departments. It requires independent work or teamwork with limited supervision, careful handling of confidential matters, and the ability to work accurately under pressure and manage changing priorities. The teller may travel to alternate branch locations as scheduled or as business needs arise, including temporary or permanent assignments. The position reports to the Branch Manager or Teller Manager, where applicable, and has no supervisory responsibilities.

Requirements

High school diploma or GED.
Communication, mathematical, and general business knowledge sufficient to perform the job duties, or equivalent.
Accuracy, speed, customer relations, judgment, reliability, relationship-building ability, and a highly positive, service-oriented attitude.
Ability to work independently or as part of a team with limited supervision; read and follow written instructions and follow oral instructions.
Clear speaking and effective communication skills, including the ability to deliver information logically and understandably.
Ability to interact calmly and professionally with people from diverse cultures and at various organizational levels, while providing high-quality service and exercising discretion.
Ability to perform accurately under deadline pressure and in a fast-paced environment, handle multiple and changing priorities, and maintain discretion with confidential matters.
Ability to travel to alternate branch locations when scheduled or required by business needs.
Ability to perform wrist and hand manipulation, remain at a workstation for extended periods, lift up to 50 pounds, bend, stoop, reach overhead, and possibly stand for extended periods.
Close vision for frequent computer-monitor viewing and document review; clear speech and hearing for effective staff and member interactions.

Nice To Haves

Six months of cash-handling or cross-selling experience is preferred.

Responsibilities

Deliver courteous, professional, prompt, accurate, and efficient member service.
Receive deposits and loan payments; cash checks; process withdrawals; verify signatures and member balances; and record night and mail deposits.
Sell cashier’s checks and money orders, redeem savings bonds, and accept check-copy and check-order requests.
Process member requests such as wire transfers, address changes, stop payments, and cash advances.
Verify transaction amounts and check endorsements, enter deposits accurately into computer records, and maintain accurate member and transaction data.
Promote and cross-sell credit union products and services by answering inquiries, informing members about services and promotions, identifying needs, and directing members to a branch representative as appropriate.
Balance the cash drawer at the end of the shift, compare totals with the computer-generated balance sheet, research discrepancies, and report discrepancies to a supervisor as necessary.
Scan daily work, perform other teller functions as needed, and assist others with tasks and work assignments.
Keep the teller station stocked with forms, supplies, brochures, and other materials.
Serve in a dual-control role when needed.
Follow security and internal-control procedures, policies, mandatory training, compliance requirements, and product and credit union training.
Maintain current knowledge of applicable policies, procedures, rules, regulations, and robbery procedures.
Follow applicable regulatory compliance requirements, including BSA, AML, OFAC, CIP, and MDD requirements relevant to the role, and complete annual BSA/AML compliance training.
Perform other duties as assigned.