Teller Jobs

About The Position

Requirements

• High School Diploma or General Education Degree (GED).
• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available as applicable.

Nice To Haves

• Experience in a cash handling role is preferred.

Responsibilities

• Process client account transactions, including deposits, loan payments, check cashing, savings withdrawals, night and mail deposits, cashier’s checks, and savings bond redemptions.
• Answer client questions in person and over the telephone.
• Process additional transactions as needed, including preparing currency transaction reports.
• Identify basic cross-sell and referral opportunities by answering inquiries, informing clients about new services and product promotions, determining client needs, and directing clients to a banker.
• Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Process consumer credit card applications.
• Complete special client requests, including account closures, check orders, foreign currency exchanges, special statements or copies, referrals, and safe-deposit box procedures.
• Reconcile the cash drawer by verifying transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Comply with bank operations and security procedures, including dual-control functions, client traffic surveys, auditing other teller currency, and assisting with proof certification.
• Maintain client confidentiality and protect bank operations from potential breaches.
• Attend training sessions to enhance job knowledge.
• Support client service and bank success by responding to requests and helping team members achieve results.
• Demonstrate basic product knowledge and proficiency with client-facing systems, and complete work accurately with minimal errors.
• Participate in volunteer activities.
• Perform other duties as assigned.

Benefits

• Generous paid time off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependents.
• Exercise reimbursement program for employees.