Teller/Banker (Southlands)

Security Service Federal Credit Union • Aurora, CO

9d • $21

About The Position

As a Teller/Banker, you will provide members with a first impression of the credit union and become an expert and champion of Security Service products and services. You will build and nurture long-lasting member relationships by promoting checking and savings accounts, loans, credit cards, and insurance services, offering products and services that meet members’ needs and contribute to their financial success. You will support the credit union by meeting sales goals, proactively identifying cross-sell opportunities, and educating members about available digital services. The role provides universal service, with cross-training in teller and banker functions. You may also complete other job-related duties that support the organization’s vision, purpose, and values.

Starting pay is $21.00 per hour, with the actual rate based on relevant experience.

Requirements

• High school diploma or equivalent.
• At least one year of direct banking experience, or two to three years of relevant experience involving cash handling, customer service, and sales, or comparable skills.
• Customer-centric approach focused on delivering great member experiences while maintaining strict confidentiality.
• Excellent interpersonal and communication skills.
• Goal-driven mindset.
• Proficiency with computer software including Excel, Word, and Outlook.
• Strong attention to detail and organizational skills.
• Ability to focus in a fast-paced environment.
• Ability to maintain a flexible work schedule during normal business hours.
• May be required to travel to and from other branch locations for work or training.
• At management discretion, may be required to complete federal Mortgage Loan Originator (MLO) registration within 180 days of request and maintain active registration and compliance with applicable S.A.F.E. Act requirements.
• If required to register as an MLO, must pass background checks against the GSA Excluded Parties List, HUD Limited Denial of Participation List, and FHFA Suspended Counterparty Program list, and maintain the ability to pass subsequent checks and comply with applicable requirements.

Responsibilities

• Provide members with a positive first impression of the credit union.
• Develop expertise in and promote Security Service products and services.
• Build and nurture long-lasting member relationships.
• Promote checking and savings accounts, loans, credit cards, and insurance services according to members’ needs and financial goals.
• Meet sales goals and identify cross-sell opportunities.
• Educate members about available digital services.
• Provide universal service by performing teller and banker functions.
• Complete other job-related duties as needed to support the organization’s vision, purpose, and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED