Teller/Personal Banker

Five Points Bank•Kearney, NE

2d•Onsite

About The Position

The Teller/Personal Banker processes deposits and payouts according to bank procedures, accurately records transactions, balances daily operations, and provides excellent customer service. The role maintains the bank vault and processes coin and currency with the Federal Reserve. The schedule is Monday through Friday, 11:00 a.m. to 5:30 p.m., and every other Saturday morning, 8:00 a.m. to 12:00 p.m.

Requirements

High school diploma, GED, or high school equivalence certificate.
Excellent customer service skills.
Ability to manage, motivate, and constructively guide employees.
Active listening skills, including giving full attention, understanding others’ points, asking appropriate questions, and avoiding inappropriate interruptions.
Effective communication skills.
Mathematical skills to solve problems and identify overages and shortages.
Problem-solving skills and the ability to resolve issues efficiently and practically.
Time-management skills, including managing one’s own time and others’ time within the group.
Administrative skills, including basic computer skills and 10-key experience.
Effective interpersonal and relationship-building skills.
Strong written and oral communication skills.
Self-motivated and directed.
Keen attention to detail.
Experience working in a team-oriented, collaborative environment.
Strong customer-service orientation.

Nice To Haves

Teller experience preferred.

Responsibilities

Receive cash and checks for deposit, verify amounts, and check endorsements.
Examine cash to guard against accepting counterfeit bills.
Cash checks after verifying customer identification and checking account balances in accordance with bank policy.
Enter transactions into the computer and issue customer receipts.
Count cash at the beginning of a shift and balance cash and checks against computer records at the end of the shift.
Prepare personal money orders, cashier’s checks, savings bonds, gift cards, and travelers’ checks as requested.
Explain bank services, products, and charges to customers.
Observe and report suspicious behavior.
Scan deposit and payment transactions.
Assist customers with access to safe deposit boxes.
Greet customers and refer them to appropriate bank personnel to meet their financial needs.
Verify buys and sells to tellers.
Prepare and process coin and currency with the Federal Reserve.
Balance all monetary instruments daily.
Provide backup support for opening new accounts.
Balance coin and currency, including the vault, coin machine, and cash dispenser.
Perform other duties as assigned.