Teller - Downtown Birmingham

AmFirst•Birmingham, AL

10d•Onsite

About The Position

The Teller serves as the face of the credit union, providing exceptional service to members by processing transactions, answering questions, and supporting their financial needs. The role involves handling member transactions accurately and confidentially, maintaining member records, promoting credit union products and services, and helping maintain balanced daily operations while complying with established procedures and regulations.

Requirements

One month to twelve months of similar or related experience.
High school education or GED.
Intermediate PC knowledge and basic Microsoft Office skills.
Detail-oriented and able to multitask.
Good judgment when evaluating identities, accounts, checks, and currency.
Excellent communication skills and a pleasant tone.
Ability to work in a team environment.
Ability to move around the branch, sit and stand for extended periods, and perform light lifting.

Nice To Haves

Six months of cash-handling experience preferred.

Responsibilities

Receive, evaluate, and process basic financial transactions, including cash and negotiable instrument deposits, withdrawals, loan payments, cashier checks, transfers, and credit-card cash advances while complying with the Bank Secrecy Act, OFAC, and Customer Identification Program.
Post transactions to member accounts and maintain member records in accordance with credit union procedures and guidelines.
Greet and welcome members and potential members courteously and professionally, provide routine information, and meet their needs accurately and confidentially.
Promote, explain, and cross-sell credit union products and services, anticipate member needs, and direct members to appropriate services.
Balance the cash drawer daily, research and resolve discrepancies, and report discrepancies to the Head Teller.
Assist with reconciling daily transactions to ensure cash, checks, vouchers, and recyclers match system records.
Assist with processing mail, night drop, and ATM deposits daily.
Perform other job-related duties as assigned.