Teller I - Downtown
About The Position
The Teller is responsible for Community First Credit Union’s tactical initiatives related to building primary member relationships, providing world-class service, and achieving individual and branch goals. The role focuses on building positive relationships with members and offering solutions for their financial needs by processing transactions accurately and efficiently. The Teller identifies opportunities to build and deepen relationships with members and non-members by promoting value-added products, services, and solutions. The position requires an enthusiastic, professional individual who adapts well to change and consistently exceeds goals. The ideal candidate shows passion, excitement, and optimism toward the team and members, and works effectively with a variety of personalities in a diverse environment. Effective interpersonal skills are needed to meet sales and service standards in a fast-paced environment under time constraints. Some knowledge of the financial services industry and the ability to represent credit union products and services are also required.
Requirements
- Effective interpersonal skills, including the ability to meet sales and service standards in a fast-paced environment under time constraints.
- Some knowledge of the financial services industry.
- Ability to represent credit union products and services.
- Enthusiasm, professionalism, adaptability, and a consistent record of exceeding goals.
- Ability to work well with a variety of personalities in a diverse environment.
- Knowledge of current technology, including Microsoft Office Suite.
- A significant level of trust and diplomacy, with courtesy and tact; ability to handle extensive personal contact, sensitive matters, and situations involving motivating or influencing others.
- High school diploma or GED preferred; equivalent experience may substitute as appropriate.
Nice To Haves
- Cash-handling experience in a sales or service role in another type of retail business, with the ability to drive results through effective product and service referrals.
- Knowledge of financial-industry concepts, products, policies, and regulations, along with flexibility to adapt to a rapidly changing environment.
- Proven success in a competitive sales environment within the financial services industry.
Responsibilities
- Build positive relationships with members and help address their financial needs.
- Process transactions accurately and efficiently.
- Identify opportunities to build and deepen relationships with members and non-members.
- Promote value-added products, services, and solutions.
- Work toward individual and branch goals while meeting sales and service standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
