Teller I

Great Southern Bank • Iola, KS

13d

About The Position

Great Southern Bank is hiring a Teller I to provide customer service, make product referrals, and meet Banking Center Associate Standards. The role processes financial transactions accurately and efficiently, maintains and balances assigned cash, and verifies daily cash totals. The teller represents the bank professionally, protects confidential customer and facility information, and follows bank security policies, procedures, and applicable banking regulations. The position requires regular attendance and clear communication with customers and colleagues. The schedule is Monday through Friday, 7:40 AM to 5:40 PM, and every other Saturday, 7:40 AM to 12:15 PM, for a total of 40 hours.

Requirements

• High school diploma or GED.
• 0 to 6 months of related experience or training.
• Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
• Ability to add, subtract, multiply, and divide.
• Ability to meet the physical requirements of the role, including occasional lifting or moving of up to 50 pounds.

Nice To Haves

• Prior banking or cash-handling experience is preferred.

Responsibilities

• Represent the bank courteously and professionally, applying the 5 Winning Ways of Customer Service and meeting Secret Shop score expectations.
• Maintain basic knowledge of Great Southern Bank products and services, refer customers appropriately, meet referral expectations, and use the CRM program accurately.
• Balance daily transactions, verify cash totals, locate cash differences, and ensure discrepancies are documented and reviewed.
• Process transactions efficiently and accurately while meeting POD error expectations.
• Protect the confidentiality of customer account information, security alarm codes, and facility codes; implement bank security procedures and attend annual BSA and Security training.
• Follow bank policies and procedures and maintain working knowledge of relevant banking regulations.
• Maintain regular and reliable attendance, punctuality, and professional appearance.
• Communicate clearly and efficiently in person and through phone, email, letters, and other correspondence.
• Comply with applicable banking rules, regulations, and laws, including BSA/AML requirements.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED