Teller I

Centennial Bank•Batesville, AR

About The Position

The Teller I conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The position safeguards assigned bank assets and contributes to the bank’s growth by promoting and cross-selling bank products and services. The role also assists customers, maintains teller areas and records, follows bank policies and safety limits, and completes assigned compliance training. The employee may be required to work at an alternative location within the region or market and must be flexible with work-schedule availability.

Requirements

High school diploma or GED, or equivalent education and experience.
0 to 6 months of related experience and/or training, or an equivalent combination of education and experience.
Cash-handling experience in a business environment.
Basic math skills, including performing calculations with money and other measurements.
Basic 10-key skills.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations.
Ability to carry out simple multi-step instructions and handle standardized situations with limited variables.
Mental alertness and adaptability to office and field-area work routines.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Ability to work flexibly with schedule availability and, if required, at an alternative location within the region or market.
Ability to lift coin bags up to 50 pounds.

Responsibilities

Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Assist customers with inquiries in person or by telephone.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow established limits to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with scanning bank documents and proof work.
Exercise judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexible availability.
Maintain a positive, friendly, and professional attitude and appearance.
Work at an alternative location within the region or market when required.
Remain alert and work safely.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.