Teller I

Great Southern Bank • Kirkwood, MO

13d • $15 - $16

About The Position

The Teller I provides customer service, refers customers to appropriate bank products and services, and processes financial transactions accurately and efficiently. The role includes balancing daily transactions, verifying and securing cash, identifying and documenting cash differences, protecting confidential account and security information, and following bank policies, procedures, and applicable banking regulations. The teller is also expected to maintain reliable attendance and professional conduct, communicate clearly, and complete other related duties as assigned.

The position involves highly repetitive, low-physical-activity work and periods of concentration. The employee will continuously talk or hear; regularly sit, handle or feel objects, and reach; and occasionally stand, walk, climb or balance, stoop, kneel, crouch, or crawl. Occasional lifting or moving of up to 50 pounds may be required. Reasonable accommodations may be made.

Requirements

• High school diploma or GED.
• 0 to 6 months of related experience or training.
• Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
• Ability to add, subtract, multiply, and divide.

Nice To Haves

• Prior banking or cash-handling experience is preferred.

Responsibilities

• Represent the bank courteously and professionally, apply the 5 Winning Ways of Customer Service, and meet or exceed Secret Shop expectations.
• Maintain basic knowledge of bank services and products, make appropriate customer referrals, meet referral expectations, and use the CRM program accurately.
• Balance daily transactions, verify cash totals, locate cash differences, and ensure differences are documented and reviewed.
• Process transactions efficiently and accurately, meeting or exceeding POD error expectations.
• Protect the confidentiality of customer account information and facility security codes, implement bank security policies and procedures, and attend annual BSA and Security training.
• Comply with and implement bank policies and procedures and maintain working knowledge of applicable banking regulations.
• Maintain regular, reliable attendance, punctuality, and professional appearance; communicate clearly in person and through phone, email, letters, and other correspondence.
• Follow applicable banking rules, regulations, and laws, including BSA/AML requirements.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED