Teller Peak Team - Downtown

COMMUNITY FIRST CREDIT UNION OF FLORIDA • Jacksonville, FL

15h • Onsite

About The Position

As a Teller at Community First Credit Union, you will be the first point of contact for members, providing friendly, accurate, and efficient assistance with everyday financial needs. In addition to handling routine banking transactions, you will introduce members to products and services that may make managing their finances easier and more rewarding. The position is based at the Downtown Branch and requires travel to support the Riverside, Lakewood, and Arlington branches as needed.

Requirements

• High school diploma or equivalent.
• Strong attention to detail and commitment to accuracy.
• Excellent communication and listening skills.
• Ability to learn and promote financial products and services.
• Ability to perform basic math, read and follow written and oral instructions, and communicate information clearly.
• Ability to work independently or as part of a team, manage changing priorities, and maintain composure and accuracy under pressure.
• Ability to exercise discretion with confidential matters and deal professionally with diverse personalities.
• Ability to meet the physical, attendance, and work-condition requirements described in the posting, including lifting cash boxes up to 10 pounds and coin bags up to 30 pounds on occasion, standing for long periods, and working on a computer for an average of 6–8 hours per day when necessary.
• Ability to work extended hours whenever required or requested by management.
• Prior cash-handling or customer-service experience is preferred.

Nice To Haves

• Prior experience in cash handling or customer service.

Responsibilities

• Process deposits, withdrawals, loan payments, cashier checks, credit card and loan advances, travelers checks, transfers, and other routine transactions accurately.
• Follow check-cashing, cash-ordering, and check-hold policies; verify endorsements and identification to help prevent fraud.
• Balance the cash drawer and assist with end-of-day branch balancing.
• Greet members, answer questions, provide exceptional service, and direct members to the appropriate department when needed.
• Promote credit union products and services that may benefit members.
• Comply with applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED