Member Service Teller

Summit Credit Union•Milwaukee, WI
•Onsite

About The Position

Summit Credit Union is seeking a passionate, people-first Member Service Teller for its Walker's Point branch. The teller will be the friendly face of the branch and help create a positive member experience by handling financial transactions, understanding member needs, connecting members with appropriate teammates, and educating them about products and services. The role supports smooth branch operations through careful, timely work. The position involves a dynamic, member-facing environment and requires Saturday hours. The work takes place in a typical administrative setting with climate control and appropriate lighting. Summit describes its workplace as inclusive and diverse, with a focus on putting people first and making money management easier and more effective.

Requirements

  • At least one year of customer service or sales experience.
  • High school diploma or equivalent.
  • Strong interpersonal skills and the ability to build rapport.
  • Confidence using Microsoft Office.
  • Basic math skills.
  • Attention to accuracy and commitment to excellence.

Responsibilities

  • Greet members warmly and show genuine interest in each interaction.
  • Handle a variety of financial transactions accurately and carefully.
  • Listen to identify member needs and connect members with the right teammates.
  • Educate members about Summit products and services to help them manage money more effectively.
  • Support smooth branch operations with attention to detail and timeliness.

Benefits

  • Excellent health insurance.
  • 401(k) with match.
  • Paid time off.
  • Paid holidays.
  • Paid volunteer time.
  • Birthday paid time off.
  • Student Loan Payback.
  • Tuition reimbursement.
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