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Technical Trainer - AHP

Cencora•Columbus, OH

About The Position

The Technical Trainer supports American Health Packaging, a Cencora business offering pharmaceutical packaging services in the United States. The role delivers standardized on-the-job training and coaching under guidance to help associates operate equipment safely and compliantly. The trainer coordinates training with operations stakeholders, uses approved materials and demonstrations, observes and documents trainee progress, and maintains records for quality, compliance, and audit readiness. The role also monitors recurring learning needs, escalates gaps and improvement opportunities, and incorporates approved updates into controlled training content and delivery methods.

Requirements

  • Completion of a high school diploma or GED.
  • Experience preparing repackaging materials and equipment for production runs, including knowledge of packaging concepts, practices, and procedures.
  • Working knowledge of departmental processes and standard procedures, and ability to follow and reinforce them.
  • Ability to simplify complex tasks into clear, teachable steps.
  • Ability to communicate instructions and concepts effectively in group and one-on-one settings.
  • Ability to listen actively, communicate respectfully, reduce conflict, and solicit participation and feedback.
  • Commitment to on-the-job training requirements and interest in developing others.
  • Ability to observe task performance, provide timely feedback, and share observations constructively.
  • Willingness to share knowledge and best practices and support peer learning.
  • Ability to maintain a positive attitude while collaborating, adapting to change, and supporting organizational goals.

Nice To Haves

  • A minimum of 2 years of manufacturing experience is preferred.
  • Knowledge of pharmaceutical manufacturing and packaging, including a strong understanding of blister packaging.

Responsibilities

  • Deliver standardized on-the-job training and coaching under guidance to build safe, compliant equipment operation capability.
  • Coordinate training activities and schedules with operations stakeholders to meet readiness timelines.
  • Use approved training materials, job aids, and demonstrations to support consistent knowledge transfer.
  • Observe trainee performance and document progress against defined expectations to support readiness decisions.
  • Maintain training documentation and completion records for quality, compliance, and audit readiness.
  • Monitor recurring learning needs and escalate gaps, process changes, and improvement opportunities to reduce operational risk.
  • Update training content and delivery methods by incorporating approved revisions and maintaining controlled materials.

Benefits

  • Medical, dental, and vision care.
  • Backup dependent care may be available.
  • Adoption assistance.
  • Infertility coverage and family-building support.
  • Behavioral health solutions.
  • Paid parental leave.
  • Paid caregiver leave.
  • Training programs, professional development resources, and mentorship opportunities.
  • Employee resource groups and volunteer activities.

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