Technical Trainer - AHP

Cencora•Columbus, OH

About The Position

This role supports American Health Packaging, a Cencora business that offers pharmaceutical packaging services in the United States. The Technical Trainer delivers standardized on-the-job training and coaching to help associates operate equipment safely and compliantly. The role coordinates training with operations stakeholders, uses approved materials and demonstrations, observes trainee performance, and maintains documentation and completion records for quality, compliance, and audit readiness. The trainer also monitors recurring learning needs, escalates training gaps and process changes, and incorporates approved revisions into controlled training materials. The schedule is Monday through Friday, 3:00 p.m. to 11:30 p.m. The stated pay is $27.00, not including shift differential.

Requirements

  • High school diploma or GED.
  • Experience preparing repackaging materials and equipment for production runs, including packaging concepts, practices, and procedures.
  • Working knowledge of departmental processes and standard procedures, and the ability to follow and reinforce them.
  • Ability to simplify complex tasks into clear, teachable steps.
  • Ability to communicate instructions and concepts effectively in group and one-on-one settings.
  • Ability to listen actively, communicate respectfully, reduce conflict, and solicit participation and feedback to complete tasks.
  • Commitment to on-the-job training requirements and interest in developing others.
  • Ability to observe task performance, provide timely feedback, and share observations constructively and without creating a threatening environment.
  • Willingness to share knowledge, disseminate best practices and tips, and support peer learning across associates.
  • Ability to maintain a positive attitude while collaborating, adapting to change, and supporting organizational goals.

Nice To Haves

  • At least 2 years of manufacturing experience (preferred).
  • Knowledge of pharmaceutical manufacturing and packaging, including a strong understanding of blister packaging.

Responsibilities

  • Deliver standardized on-the-job training and coaching under guidance to build safe, compliant equipment operation capability.
  • Coordinate training activities and schedules with operations stakeholders to meet readiness timelines.
  • Use approved training materials, job aids, and demonstrations to support consistent knowledge transfer.
  • Observe trainee performance and document progress against defined expectations to support readiness decisions.
  • Maintain training documentation and completion records to support quality, compliance, and audit readiness.
  • Monitor recurring learning needs and escalate gaps, process changes, and improvement opportunities to reduce operational risk.
  • Update training content and delivery methods by incorporating approved revisions and maintaining controlled materials.

Benefits

  • Medical, dental, and vision care.
  • Benefits and resources focused on physical, emotional, financial, and social wellness.
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
  • Training programs, professional development resources, and mentorship opportunities.
  • Opportunities to participate in employee resource groups and volunteer activities.
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