Technical Trainer

Private Label Staff•Ocoee, FL

About The Position

The Instructional Designer transforms organizational concepts, business processes, and operational workflows into engaging, learner-centered training experiences. This role designs, develops, and maintains e-learning modules, instructor-led training materials, and blended learning programs aligned with adult learning principles, enterprise standards, and company culture and branding. The role collaborates with subject matter experts, project leads, and stakeholders to create learning solutions that address business needs and performance expectations. It manages instructional design projects from planning through development, testing, and deployment, while maintaining learning assets and improving training content, delivery methods, and learner experience.

Requirements

Bachelor’s degree in Instructional Technology, Computer Science, Information Systems, Education, or a related field, or equivalent relevant work experience.
At least three years of experience in training, including instructional content development and training delivery.
Strong knowledge of instructional design theories, adult learning principles, and curriculum development methodologies.
Demonstrated experience with e-learning authoring tools, including Articulate 360, Microsoft Office, and Adobe Creative Cloud.
Understanding of UX principles as they apply to digital learning interfaces and virtual training platforms.
Ability to collaborate with subject matter experts and translate complex technical or operational information into clear, engaging learning content.
Proficiency in Microsoft Office applications for documentation, presentations, and instructional material development.
Strong organizational and project management skills, including the ability to manage multiple projects, prioritize tasks, and meet deadlines.
Excellent written and verbal communication skills, including instructional writing and tailoring content to diverse audiences.
Ability to work independently and contribute effectively to a collaborative learning and development team.
Strong attention to detail, problem-solving skills, and commitment to producing high-quality training materials.

Responsibilities

Design and develop interactive e-learning modules, job aids, lesson plans, and facilitator guides for instructor-led, virtual, and self-paced training.
Create structured learning experiences that support employee development and operational effectiveness.
Apply instructional design methodologies, including ADDIE and SAM, and use authoring tools and multimedia to develop engaging learning content.
Collaborate with subject matter experts, project leads, and stakeholders to translate technical information, operational procedures, and leadership standards into accessible training materials.
Define learning objectives and align course content with business needs and performance expectations.
Develop, publish, and maintain learning modules using Articulate 360, Microsoft Office, and Adobe Creative Cloud; ensure compatibility with LMS and cloud-based platforms.
Conduct training needs assessments to identify learning gaps and development opportunities.
Create knowledge checks, quizzes, and practical assessments to evaluate learner comprehension, training effectiveness, and knowledge application.
Ensure training materials and visual assets follow FDOT and Florida’s Turnpike Enterprise branding and style guidelines.
Organize, maintain, and version-control course files, source materials, media assets, and published training packages in secure cloud storage; maintain accurate documentation and accessibility for future updates.
Develop storyboards, prototypes, and pilot materials; gather feedback, test functionality, and revise courses to improve usability and effectiveness.
Manage projects from planning through deployment, track milestones, prioritize competing work, meet deadlines, and provide status updates to leadership and stakeholders.
Research emerging instructional design, learning technology, and adult learning trends and identify opportunities to improve training and the learning experience.