Technical Trainer

Private Label Staff•Ocoee, FL
•$40 - $42

About The Position

The Instructional Designer transforms organizational concepts, business processes, and operational workflows into engaging, learner-centered training experiences. The role designs, develops, and maintains e-learning modules, instructor-led training materials, and blended learning programs aligned with adult learning principles, enterprise standards, and company culture and branding. The position collaborates with subject matter experts, project leads, and stakeholders to turn technical information, operational procedures, and leadership standards into accessible learning materials. It also manages learning content, quality assurance, project delivery, and continuous improvement.

Requirements

  • Bachelor’s degree in Instructional Technology, Computer Science, Information Systems, Education, or a related field, or equivalent relevant work experience.
  • At least three years of experience in training, including instructional content development and training delivery.
  • Strong knowledge of instructional design theories, adult learning principles, and curriculum development methodologies.
  • Demonstrated experience with e-learning authoring tools, including Articulate 360, Microsoft Office, and Adobe Creative Cloud.
  • Understanding of UX principles as applied to digital learning interfaces and virtual training platforms.
  • Ability to collaborate with subject matter experts and translate complex technical or operational information into clear, engaging learning content.
  • Proficiency in Microsoft Office applications for documentation, presentations, and instructional material development.
  • Strong organizational and project management skills, including managing multiple projects, prioritizing tasks, and meeting deadlines.
  • Excellent written and verbal communication skills, including instructional writing and tailoring content to diverse audiences.
  • Ability to work independently and contribute effectively to a collaborative learning and development team.
  • Strong attention to detail, problem-solving skills, and commitment to producing high-quality training materials.

Responsibilities

  • Design and develop instructional materials, including interactive e-learning modules, job aids, lesson plans, and facilitator guides for instructor-led, virtual, and self-paced training.
  • Create structured learning experiences that support employee development and operational effectiveness.
  • Apply instructional design methodologies, including ADDIE and SAM.
  • Use authoring tools and multimedia to create engaging, interactive learning content.
  • Collaborate with subject matter experts, project leads, and stakeholders to translate technical and operational information into training materials.
  • Define learning objectives and align course content with business needs and performance expectations.
  • Develop, publish, and maintain interactive learning modules using Articulate 360, Microsoft Office, and Adobe Creative Cloud.
  • Ensure training materials are compatible with learning management systems and cloud-based platforms.
  • Conduct training needs assessments to identify learning gaps and development opportunities.
  • Create knowledge checks, quizzes, and practical assessments to evaluate comprehension, training effectiveness, and knowledge application.
  • Ensure training materials and documentation follow FDOT and Florida’s Turnpike Enterprise branding and style guidelines.
  • Organize, maintain, and version-control course files, source materials, media assets, and published training packages in secure cloud storage.
  • Maintain accurate documentation and ensure learning assets are organized and accessible for future updates.
  • Develop storyboards, prototypes, and pilot materials to validate instructional approaches before deployment.
  • Gather stakeholder and learner feedback, test course functionality, and revise materials to improve usability and effectiveness.
  • Manage instructional design projects from planning through development, testing, and deployment.
  • Track milestones, manage competing priorities, meet deadlines, and provide status updates to leadership and stakeholders.
  • Research trends in instructional design, learning technology, and adult learning principles.
  • Identify opportunities to improve training content, delivery methods, and the overall learning experience.
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