Technical Trainer

Iberdrola•Moro, OR

1d•$87,600 - $109,500•Onsite

About The Position

The Avangrid Power Wind Technical Trainer supports operations of Avangrid’s wind turbine fleet by developing and implementing effective training programs. The role works with operations management, plant personnel, accounting, information systems, supply chain personnel, and other stakeholders to develop and deliver training and improve fleet processes. Training covers Enterprise Asset Management (EAM) systems and related tasks, technical topics, safety, and other operations-related areas. The trainer also provides coaching, mentoring, technical guidance, and ongoing support to field personnel, while maintaining relevant technical, safety, and instructional proficiency and certifications. The position is based in an office at the National Training Center in Oregon and requires approximately 40% travel, including to wind plants and other locations as needed.

Requirements

Bachelor's degree in Information Systems, Business, Engineering, or another relevant field, plus at least 3 years of relevant experience, or an equivalent combination of education and experience.
At least 3 years of experience with Oracle, SAP, or another mainstream EAM system.
At least 3 years of training experience in an energy production-related environment.
Demonstrated experience delivering instructor-led training using Microsoft PowerPoint and virtual learning platforms such as Microsoft Teams.
Advanced computer skills using EAM systems, Microsoft Office productivity software, data management, and reporting systems.
Experience coaching, mentoring, and developing technical personnel in a field operations or industrial environment.
Comprehensive writing skills for developing training programs, technical documentation, procedures, and upward reporting.
Approximately 40% travel is required.

Nice To Haves

Master's degree in Information Systems, Business, or Engineering.
Experience in energy production training environments.
Experience in power plant and electrical systems operations.
Fluency in writing, speaking, and understanding Spanish.
Ability to foster and participate in a productive team environment and maintain effective working relationships with co-workers, managers, customers, contractors, and vendors.
Ability to effectively coach and develop technicians through formal training, field support, and ongoing performance feedback.
Ability to adapt training methods and communication styles to diverse learners with different experience levels.
Strong technical knowledge and practical operational experience to maintain credibility with field personnel.

Responsibilities

Review training materials and program effectiveness, and develop improvements.
Develop and deliver in-person, web-based, and self-paced training programs, encouraging direct feedback and best practices across the organization.
Train personnel in Enterprise Asset Management (EAM) tasks, technical areas, safety, and other operations-related areas.
Collaborate with management, plant personnel, accounting, supply chain, EAM systems personnel, and other stakeholders to develop fleet improvements, processes, procedures, and training.
Manage external professionals who provide training or other functions.
Conduct training at wind plants and other locations as required.
Provide support for ongoing operational needs and adhere to effective internal controls.
Maintain technical proficiency through professional development, including internal and external training, industry conferences, manufacturer-led training, and certification courses as required.
Obtain and maintain technical, safety, and instructional certifications needed to support fleet training requirements and operational objectives.
Coach, mentor, and provide technical support to field personnel, including guidance on procedures, troubleshooting, and best practices.
Identify workforce knowledge gaps and recommend targeted training solutions.
Respond to technical inquiries and provide clear, concise guidance to technicians and operational personnel.