Technical Trainer

Smurfit Westrock • Liberty, MO

4d • Onsite

About The Position

The Technical Trainer supports local training processes at the Liberty, Missouri site, ensuring Operator and Craft Job Certification is completed. The role reports to the site Supervisor, Technical Trainers or the General Manager, depending on the plant’s size and scope, and has a dotted-line relationship to Operations Learning & Development. The trainer serves as a key contact for team members, assesses machine skills, provides feedback, manages machine certification responsibilities, and conducts assessments related to line-of-progression movements.

The role works on the manufacturing floor across all shifts and partners with site leaders to support onboarding, maintain training records and measures, and develop site-specific technical learning resources. It also participates in hiring by assessing candidates’ general and machine skills and providing input on hiring decisions. The position aims to improve local team performance by increasing skills and accelerating certification, while improving training efficiency, reducing risk, and minimizing unnecessary training time.

Requirements

• Strong interpersonal and communication skills, including willingness to work on the floor with all shifts in a heavy manufacturing environment.
• Ability to hold oneself and others accountable for actions and results.
• Ability to build relationships, partner with teams, influence collaboration, share best practices, and develop effective operations training.
• Strong problem-solving and decision-making skills, including knowing when to decide or seek additional input.
• Commitment to quality while minimizing waste.
• Facilitation and presentation skills.
• Professionalism.
• Ability to support implementation of new processes and learning technologies that bring training into the flow of work.

Nice To Haves

• 1–3 years of experience conducting or leading training, including on-the-job training or similar, in a manufacturing environment.
• 2–4 years of experience in a manufacturing environment.
• Knowledge of Learning Management Systems.
• Microsoft Office experience, including Word, Excel, Outlook, PowerPoint, and Forms.
• Growth- and results-oriented mindset with a continuous improvement focus.

Responsibilities

• Conduct daily technical training on the floor to help certify team members in their roles.
• Partner with site leadership to support new-hire orientation and onboarding training.
• Track, evaluate, and measure local training using the company’s Department Training Standards and Learning System tools.
• Support the creation of site-specific technical learning solutions, including SOPs, guided workflows, and technical learning aids.
• Build and maintain relationships with trainees and leaders.
• Participate in hiring by assessing candidates’ general and machine skills, interviewing for industrial experience, and providing input on hiring decisions.
• Conduct training on all shifts.
• Promote safety-minded behavior.
• Support day-to-day certification processes; the role is certified through a Train the Trainer process and receives training tools and general knowledge content from Operations Learning & Development.
• Perform additional duties as assigned.

Benefits

• Comprehensive training with numerous learning and development opportunities.
• Attractive wage reflecting skills, competencies, and potential.
• Career with a global packaging company where sustainability, safety, and inclusion are business drivers and foundational elements of daily work.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed