Technical Trainer

Smurfit Westrock • Sioux City, IA

1d

About The Position

The Technical Trainer leads site training and certification activities so operators and craft employees develop and sustain the technical capability needed to meet safety, quality, and performance targets. Reporting to the Site General Manager, with a dotted-line relationship to Operations Learning & Development, the role is a primary training partner to site leadership and team members. It exercises independent judgment when assessing proficiency, coaching employees, providing performance feedback, administering certification requirements, and improving training content and delivery.

The role plans and delivers training and qualification activities, supports onboarding, maintains learning content, monitors training effectiveness, and administers certification processes. It also helps evaluate candidates and provide hiring recommendations, reinforces safety culture, and may adjust training support to meet business needs, including coaching or qualification activities outside standard hours. The position can remove employees from work assignments when safety or performance concerns arise and provides performance input relied upon by management in decisions about progression, qualification status, and employment.

The position is based in Sioux City South, Iowa. The company describes itself as a sustainable packaging company and offers training and development opportunities, competitive compensation, and career growth.

Requirements

• Demonstrated ownership for outcomes, with the ability to set priorities, work independently, and deliver results in a fast-paced environment.
• Strong judgment and problem-solving skills, including the ability to assess proficiency gaps, determine interventions, and take appropriate action.
• Ability to exercise independent judgment in directing and evaluating employees.
• Program-management capability to plan, coordinate, and govern training and certification activities across multiple work areas.
• Data-driven approach, including defining measures of effectiveness, analyzing trends, and communicating insights and risks to leaders.
• Working knowledge of safety, quality, and compliance expectations in manufacturing, with the ability to reinforce standards and escalate issues appropriately.
• Experience leading technical training, facilitation, coaching, and/or on-the-job instruction in a manufacturing or industrial environment.
• Familiarity with learning management systems and training recordkeeping, including maintaining accurate data and generating routine metrics and reports.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, PowerPoint, and Forms.
• Ability to create clear training materials and communicate updates to stakeholders.

Nice To Haves

• Experience administering qualification or certification processes, such as training plans, checklists, skill assessments, documentation, and audit readiness.

Responsibilities

• Plan, deliver, and oversee technical training and qualification activities to achieve timely, compliant certification of team members.
• Partner with Operations Learning & Development and site leadership to design and execute onboarding and new-hire integration plans.
• Track, evaluate, and report training effectiveness using established standards, audits, and learning systems, and recommend corrective actions as needed.
• Direct and assign work during training and certification activities, setting priorities and adjusting assignments based on operational needs.
• Develop, maintain, and continuously improve site learning content, including SOPs, guided workflows, and technical job aids.
• Build working relationships with trainees and site leaders and influence safe, high-quality work practices.
• Evaluate candidate capabilities, contribute to structured interviews, and provide recommendations to hiring leaders.
• Lead technical evaluation of candidates and provide hiring recommendations relied upon by management in selection decisions.
• Align training support to business needs, including providing coaching or qualification activities outside standard hours when required, and reinforce site safety culture.
• Remove employees from work assignments when safety or performance concerns are identified and initiate appropriate follow-up actions.
• Maintain trainer qualifications, such as Train-the-Trainer, and administer certification processes to ensure consistency and compliance.
• Provide performance input and documentation relied upon by management in decisions about employee progression, qualification status, and overall employment.
• Perform other assigned responsibilities, projects, and continuous-improvement initiatives supporting site priorities.

Benefits

• Comprehensive training and development opportunities.
• Competitive compensation aligned with skills and experience.
• Career growth with a global packaging company focused on sustainability, safety, and inclusion.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed