Surgery Coordinator Jobs

About The Position

Requirements

• High school diploma or GED.
• Working knowledge of computerized appointment or operating room scheduling systems, patient billing, insurance processing, or other related office functions used to coordinate patient access.
• Two years of related experience in an area providing broad knowledge of medical terminology, including patient registration, patient billing, insurance processing, or appointment/operating room scheduling; alternatively, three years of customer service concierge experience.
• Knowledge of Microsoft Word and Excel.
• Proficiency with personal computers and general knowledge of PC-based systems and software.

Nice To Haves

• In-depth knowledge of medical terminology and/or CPT/ICD coding.

Responsibilities

• Ensure the accuracy of the system-wide master patient index by validating and capturing patient demographic data.
• Validate patient physician information and ensure it is collected accurately.
• Identify patients who need financial counseling to ensure appropriate payment for services.
• Triage appointments based on diagnosis, patient preferences, and physician specialty.
• Coordinate services and provide special instructions as requested by patients, internal physicians, and referring physicians.
• Schedule services within and across departments as requested by physician orders.
• Receive and process orders as indicated by providers and schedule according to protocol.
• Ensure the accuracy of data, including CPT coding and case information such as side and equipment.
• Liaise with the admitting office regarding hospital reservations.
• Serve as a resource to department personnel, including surgeons, medical secretaries, nurses, and residents, regarding daily activity.
• Communicate with patients and families to provide detailed instructions, directions, and information about available resources.