Front Desk Coordinator

U.S. Oral Surgery Management•Austin, TX
•$20 - $22•Onsite

About The Position

Austin Oral and Maxillofacial Surgery is seeking a dynamic, dedicated Front Desk Office Coordinator to join its oral surgery practice. The role is integral to providing exceptional patient care, improving patient experiences, and supporting practice efficiency. The coordinator handles patient-facing and administrative tasks, assists with surgery scheduling and preparation, and collaborates with other professionals. The role also includes adapting to a variety of responsibilities and learning opportunities as the practice’s needs evolve.

Requirements

  • High school diploma or equivalent.
  • Administrative experience with a track record of growth or improvement in previous positions.
  • Ability to multitask and work as a self-starter in a fast-paced environment.
  • Customer service experience and the ability to support a superior patient experience.
  • Strong verbal and written communication skills.
  • Patient-centric attitude and ability to positively influence patients, coworkers, referring offices, and the practice.
  • Willingness to take on other duties as assigned and adapt to evolving practice needs.

Nice To Haves

  • Previous oral surgery, dental, or medical experience.

Responsibilities

  • Answer phone calls, assist patients with scheduling appointments, and create patient accounts.
  • Check patients in and accurately post payments and convert treatment plans.
  • Assist with scheduling surgeries and ensure necessary preparations are made.
  • Collaborate with other professionals and handle administrative tasks as part of an effective team.
  • Take on a range of responsibilities and adapt to the evolving needs of the practice.
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