Surgery Coordinator Jobs

About The Position

Requirements

• Minimum two years of dental, oral surgery, specialty healthcare, or treatment coordination experience.
• Experience discussing financial arrangements and insurance benefits.
• Strong communication, customer service, and relationship-building skills.
• Excellent organizational skills and attention to detail.
• Ability to work effectively in a fast-paced environment.
• Proficiency with dental practice management software and Microsoft Office applications.
• Reliable transportation and dependable attendance.

Nice To Haves

• Oral surgery treatment coordination experience.
• DAANCE (Dental Anesthesia Assistant National Certification Examination) Certification strongly preferred.
• OMSA (Oral and Maxillofacial Surgery Assistant) Certification preferred.
• Experience presenting complex treatment plans and financial arrangements.
• Knowledge of dental implants, bone grafting, wisdom teeth removal, and oral surgery procedures.
• Bilingual Spanish preferred.

Responsibilities

• Present treatment recommendations with confidence, empathy, and professionalism.
• Educate patients regarding procedures, expected outcomes, treatment timelines, and next steps.
• Help patients understand the value and importance of recommended treatment.
• Address patient concerns and questions while building trust and confidence.
• Maintain ongoing communication with pending treatment opportunities and unscheduled patients.
• Support treatment acceptance initiatives through education, follow-up, and exceptional patient service.
• Create a welcoming, compassionate, and professional experience for every patient.
• Verify insurance benefits and communicate coverage estimates clearly and accurately.
• Present patient financial responsibility and available payment options.
• Assist patients with financing applications and payment arrangements.
• Collect deposits and payments in accordance with practice policies.
• Ensure financial arrangements are completed prior to treatment.
• Maintain a thorough understanding of insurance guidelines, financing programs, and practice policies.
• Coordinate surgical appointments and treatment timelines.
• Ensure all required documentation, referrals, pre-authorizations, and medical clearances are obtained.
• Provide detailed pre-operative and post-operative instructions.
• Collaborate closely with surgeons, clinical team members, and administrative staff.
• Maintain efficient scheduling practices that support both patient care and practice performance.
• Maintain accurate documentation within practice management systems.
• Track treatment plan follow-up, pending treatment opportunities, and patient communication.
• Support production, scheduling, and practice growth initiatives.
• Maintain compliance with HIPAA and all regulatory requirements.
• Contribute to continuous process improvement and operational excellence.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Company-Paid Short-Term Disability Insurance
• 401(k) Retirement Plan
• Paid Vacation Time
• Paid Sick Time
• Paid Company Holidays
• Continuing Education Reimbursement
• Employee Assistance Program (EAP)
• Employee Discount Program
• Pet Insurance Discount Program