Surgery Coordinator Jobs

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Arlington Surgery CMA - Clinical Coordinator

Physicians East•Greenville, NC

About The Position

Physicians East, P.A. is a team of healthcare professionals focused on delivering quality, cost-efficient, comprehensive healthcare to Eastern North Carolina. The Certified Medical Assistant works interdependently with medical professionals to provide quality care to a high volume of patients. The role provides direct patient care in the office as directed by a physician, advanced practice provider, registered nurse, or supervising manager. The position is based at the Winterville location in the Surgery, Arlington department. The schedule is Monday through Friday, 7:30 a.m. to 5:30 p.m.; early and late hours may be required. Overtime may be needed to ensure patients are cared for, tasks are completed, and calls are returned promptly. Weekend work is rare but may occasionally be necessary. The position reports to the Clinical Supervisor; Operations or Clinical Manager; or Director of Operations, and has no supervisory responsibilities. The work involves a clinic environment with frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other common clinical conditions. Physical demands include a full range of body motion, handling and lifting patients, manual dexterity and eye-hand coordination, standing and walking, and occasionally lifting or carrying items weighing up to 100 pounds. The role requires normal visual acuity and hearing and involves exposure to bodily fluids.

Requirements

  • Graduate of an accredited associate-degree Medical Assistant program.
  • Current certification through AAMA, NHA, RMA, or a similar organization; if not certified at employment, certification must be completed within 90 days or employment will be terminated.
  • Prior healthcare giver experience.
  • Experience with electronic medical records software.
  • Maintain CPR certification.
  • Professional demeanor and awareness of privacy considerations for patients and families.
  • Strong written and verbal communication skills and ability to communicate and interact professionally with others.
  • Ability to actively listen.
  • Ability to observe and accurately and coherently document events in grammatically correct English.
  • Ability to spell, proofread, and edit written text.

Responsibilities

  • Assist providers in daily clinic operations, office visits, and in-office procedures as needed.
  • Prepare examination rooms for clinical procedures and assist practitioners with patient care.
  • Measure and record vital signs, including orthostatic blood pressure, temperature, pulse, weight, and height, and obtain appropriate health-history information.
  • Record medications, allergies, relevant laboratory work, pharmacy, and primary care provider information in the electronic medical record.
  • Provide wound care and dressing changes.
  • Educate patients.
  • Administer injections and manage immunizations.
  • Handle prior authorizations.
  • Support population health activities and care-gap closure.
  • Assist with colorectal examinations and procedures.
  • Exchange Foley catheters.
  • Follow standing orders and department policies for procedures such as urinalysis, flu tests, and strep tests.
  • Administer oral medications under the direct supervision of a physician.
  • Order, stock, and maintain examination rooms and clinic areas.
  • Notify patients of laboratory results.
  • Answer patient phone calls and refill medications at the physician’s direction.
  • Make referrals to other departments and clinics to coordinate patient care.
  • Disinfect examination rooms between patients.
  • Perform delegated procedures common to the specialty area safely and effectively under clinical supervision and in accordance with policies and procedures.
  • Maintain patient confidentiality and inform management of high-risk situations.
  • Use and clean equipment appropriately and follow infection-control practices, OSHA guidelines, and office policy.
  • Maintain Medical Assistant certification or recertification and CPR certification.
  • Attend fire-safety classes, clinical meetings, compliance training, and other continuing-education classes offered by Physicians East.
  • Adhere to department and office policies.

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