Program Coordinator I - Surgery

Mount Sinai Health System•New York, NY

About The Position

The Program Coordinator I provides administrative, operational, and programmatic support to an assigned program area. The program carries out specific services or activities as a separate entity or as part of a department and is ongoing, though it may have a business cycle. In this role, the coordinator supports the Surgery Simulation Center by maintaining its cleanliness, organization, readiness, equipment, and supplies. The position helps prepare and support educational sessions, meetings, skills training, and examinations; provides basic audiovisual and simulation equipment support; and coordinates training appointments and participation records. The role may also develop proficiency in proctoring Fundamentals of Laparoscopic Surgery (FLS) and Fundamentals of Endoscopic Surgery (FES) examinations, subject to applicable training and authorization requirements.

Requirements

  • Bachelor's degree, or an equivalent combination of education and/or experience closely related to the duties of the job.
  • No experience is required; 1–2 years of administrative experience is preferred.

Nice To Haves

  • 1–2 years of administrative experience.

Responsibilities

  • Maintain the cleanliness, organization, and readiness of the Simulation Center, including training rooms and equipment storage areas.
  • Restore and organize the space after educational sessions, meetings, and skills-training activities.
  • Coordinate setup and breakdown of tables, chairs, equipment, and other materials for scheduled sessions.
  • Retrieve and transport supplies from the mailroom, loading dock, or designated storage areas as needed.
  • Safely handle and move equipment and materials weighing up to 100 pounds in accordance with safety procedures and available lifting assistance.
  • Provide operational support for early-morning, evening, and other scheduled training sessions, including activities before 9:00 AM or after 5:00 PM.
  • Ensure the Simulation Center is prepared, equipped, and accessible for scheduled educational activities.
  • Provide on-site support during training sessions and address operational needs as they arise.
  • Set up, test, and troubleshoot audiovisual equipment and related technology used for sessions, meetings, and demonstrations.
  • Provide basic technical support for simulation equipment, including LapSim, VirtaMed, GI Mentor, and the da Vinci robotic surgery platform.
  • Assist residents and other users with simulator access, login issues, and basic equipment troubleshooting.
  • Identify technical issues requiring additional assistance and coordinate escalation to appropriate technical support personnel.
  • Develop working familiarity with surgical instruments, simulation tools, and equipment used in surgical education.
  • Maintain organized storage systems so instruments and supplies are accessible and prepared for training activities.
  • Learn and apply equipment setup requirements for different surgical skills sessions and simulation-based educational programs.
  • Support inventory organization and preparation of training materials as needed.
  • Develop proficiency in proctoring FLS and FES skills examinations for internal residents and external trainees, subject to applicable training and authorization requirements.
  • Assist with examination preparation, equipment readiness, candidate coordination, and assessment logistics.
  • Schedule simulation training appointments for residents.
  • Distribute appointment reminders, monitor attendance, and maintain accurate participation records.
  • Coordinate daily training activities and help ensure scheduled sessions are organized and supported.
  • Monitor simulation equipment usage and communicate operational issues that may affect training schedules or equipment availability.
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