Program Coordinator I - Surgery

Mount Sinai Health System•New York, NY

2d•Onsite

About The Position

The Program Coordinator I provides administrative, operational, and programmatic support to the Surgery Simulation Center. The role helps maintain the center’s cleanliness, organization, readiness, and accessibility for educational sessions, meetings, skills training, and examinations. It includes preparing and restoring training spaces, coordinating materials and equipment, providing on-site operational support, and helping keep scheduled activities organized and running smoothly. The coordinator sets up, tests, and troubleshoots audiovisual technology and provides basic support for simulation equipment, including LapSim, VirtaMed, GI Mentor, and the da Vinci robotic surgery platform. The role assists users with simulator access and basic troubleshooting, and coordinates escalation of issues requiring additional technical support. The coordinator also develops familiarity with surgical instruments, simulation tools, and the setup requirements of different surgical skills programs; maintains organized storage and supports inventory and training-material preparation. Additional responsibilities include scheduling resident simulation appointments, sending reminders, monitoring attendance, and maintaining participation records. With appropriate training and authorization, the coordinator may proctor Fundamentals of Laparoscopic Surgery (FLS) and Fundamentals of Endoscopic Surgery (FES) examinations, including preparation, equipment readiness, candidate coordination, and assessment logistics. The role may support early-morning, evening, and other scheduled sessions, including activities before 9:00 AM or after 5:00 PM, and requires safely handling and moving materials weighing up to 100 pounds in accordance with safety procedures and available lifting assistance.

Requirements

Bachelor’s degree, or an equivalent combination of education and/or experience closely related to the duties of the job.
Ability to safely handle and move equipment and materials weighing up to 100 pounds, in accordance with applicable safety procedures and available lifting assistance.

Nice To Haves

One to two years of administrative experience is preferred.

Responsibilities

Maintain the cleanliness, organization, and readiness of the Simulation Center, including training rooms and equipment storage areas.
Restore and organize the space after educational sessions, meetings, and skills-training activities.
Coordinate setup and breakdown of tables, chairs, equipment, and other materials for scheduled sessions.
Retrieve and transport supplies from the mailroom, loading dock, or designated storage areas.
Safely handle and move equipment and materials weighing up to 100 pounds, following safety procedures and using available lifting assistance.
Provide operational support for early-morning, evening, and other scheduled training sessions, including sessions before 9:00 AM or after 5:00 PM.
Ensure the Simulation Center is prepared, equipped, and accessible for scheduled educational activities.
Provide on-site support during training sessions and address operational needs as they arise.
Set up, test, and troubleshoot audiovisual equipment and related technology used for educational sessions, meetings, and demonstrations.
Provide basic technical support for LapSim, VirtaMed, GI Mentor, and the da Vinci robotic surgery platform.
Assist residents and other users with simulator access, login issues, and basic equipment troubleshooting.
Identify technical issues requiring additional assistance and coordinate escalation to appropriate technical support personnel.
Develop working familiarity with surgical instruments, simulation tools, and equipment used in surgical education.
Maintain organized storage systems so instruments and supplies are accessible and prepared for scheduled training activities.
Learn and apply equipment setup requirements for different surgical skills sessions and simulation-based educational programs.
Support inventory organization and preparation of training materials as needed.
Develop proficiency in proctoring FLS and FES skills examinations for internal residents and external trainees, subject to applicable training and authorization requirements.
Assist with examination preparation, equipment readiness, candidate coordination, and assessment logistics.
Schedule simulation training appointments for residents; distribute reminders, monitor attendance, and maintain accurate participation records.
Coordinate daily training activities and help ensure scheduled sessions are organized and supported.
Monitor simulation equipment usage and communicate operational issues that may affect training schedules or equipment availability.