OP Nurse Coordinator I - Colorectal Surgery Clinic

UPMC•Pittsburgh, PA

1d•Onsite

About The Position

UPMC Passavant is hiring a full-time Registered Nurse to support its Colorectal Surgery Clinic, located within UPMC Passavant. The schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m., with no evenings, weekends, or on-call requirement. The role includes direct patient care as well as clinic duties such as stocking the unit, ordering supplies, and registration. The Outpatient Nurse Coordinator is a member of the care delivery team and is responsible for coordinating care from a global perspective, including aspects of the patient care package when direct patient contact is limited. Using independent judgment and ongoing communication with patients, families, physicians, and community resources, the coordinator helps patients achieve outpatient health goals and serves as a patient advocate. The role includes formulating patient-centered plans of care, triaging patient situations, coordinating care with physicians, providing assessment, evaluation, and education, and following up on outpatient treatment between visits. The coordinator also supports the clinical and administrative operations of the practice, contributes to quality improvement and regulatory review preparation, and helps guide other staff in daily patient-process management.

Requirements

At least 3 years of nursing experience.
Current licensure as a Registered Professional Nurse in the state where the facility is located, or an eligible multistate license issued by a participating Nurse Licensure Compact state.
Basic Life Support (BLS) or CPR certification; CPR must meet AHA standards and include didactic and skills demonstration components within 30 days of hire.
Ability to demonstrate the knowledge and skills needed to provide care and interact appropriately with the ages of patients served by the assigned unit.
Knowledge of growth and development across the lifespan and ability to assess patient status, interpret relevant information, identify age-specific requirements, and provide care according to department policies and procedures.

Nice To Haves

Epic experience.
Outpatient office experience.
Bachelor of Science in Nursing (BSN).
UPMC-approved national certification.

Responsibilities

Participate in work that improves patient care and the professional practice environment.
Provide oversight and supervision of the practice environment, assist other disciplines, and direct clinical and administrative activity as needed.
Demonstrate leadership with new nursing staff, patient information coordinators, medical assistants, and office assistants in daily patient-process management.
Formulate goals and plans of care in partnership with patients, taking their individual and holistic needs into account.
Triage patient situations and coordinate care with physicians.
Assist physicians with patient assessment, evaluation, and education.
Provide ongoing, holistic care that extends beyond office or procedural visits.
Coordinate outpatient treatment follow-up to help patients maintain health between visits and serve as the primary nursing resource for the patient caseload.
Facilitate services outside the healthcare facility and interact with homecare and other support services.
Assist the departmental manager or practice coordinator with patient care planning, operations, and innovations.
Participate in department- or practice-specific quality improvement efforts and identify improvement opportunities to colleagues and management.
Take personal responsibility for improving patient satisfaction with care and service.
Use research and evidence-based practice to support clinical care improvement and identify research issues or articles relevant to the specialty or areas of interest.
Assist with and participate in preparation and maintenance activities for regulatory agency reviews and quality audits.
Advocate for patients and communicate their needs to physicians and physician extenders.
Provide age-appropriate care and interactions, applying knowledge of lifespan growth and development and interpreting patient status and needs.
Provide direct patient care and perform clinic support duties, including stocking the unit, ordering supplies, and registration.