Front Desk Coordinator
About The Position
Austin Oral and Maxillofacial Surgery is seeking a dynamic and dedicated Front Desk Office Coordinator to join its oral surgery practice. The coordinator is an integral part of the team, supporting exceptional patient care, positive patient experiences, and efficient practice operations. The position involves patient-facing and administrative work, surgery scheduling support, and collaboration with other professionals. The role is versatile, with opportunities to learn and adapt to the evolving needs of the practice. Duties and responsibilities may change, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Completion of high school or equivalent.
- Administrative experience with a track record of growth or improvement in previous positions.
- Ability to multitask and work as a self-starter in a fast-paced environment.
- Experience with customer service techniques and a commitment to providing a superior patient experience.
- Strong verbal and written communication skills.
- Patient-centric attitude and ability to positively influence patients, coworkers, referring offices, and the practice.
- Willingness to take on other duties as assigned and adapt to the needs of the practice.
Nice To Haves
- Previous oral surgery, dental, or medical experience.
Responsibilities
- Answer phones, help patients schedule appointments, and create patient accounts.
- Check patients in, post payments, and convert treatment plans accurately and efficiently.
- Assist with scheduling surgeries and ensure necessary preparations are made.
- Collaborate with other professionals and handle administrative tasks as part of the team.
- Take on a range of responsibilities and adapt to the evolving needs of the practice.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
