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Assistant Stylist

Ulta Beauty, Inc.•Colorado Springs, CO

About The Position

The Assistant Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. This temporary position is intended to prepare talent for a stylist role delivering quality professional services with an emphasis on the guest’s total look. For the first three months, the Assistant Stylist is supported and mentored by an Elite or Master Stylist, focusing on performance, guest service, operating procedures, and compliance. During months four through six, the Assistant Stylist continues to assist while beginning to serve guests independently. The role requires a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn additional technical skills and product knowledge. The Assistant Stylist supports sales and productivity goals, contributes to the guest experience, and performs salon services as their training progresses. Responsibilities include assisting with shampooing, treatments, blowouts, styling, color applications, foils, sanitation, and organization; after month three, performing a range of hair and other salon services. The position also involves consultations, product demonstrations and recommendations, guest relationship-building, adherence to policies and service protocols, and maintaining a clean, safe, guest-ready salon and store environment. The role requires a cosmetology license and a flexible schedule that includes days, evenings, weekends, and holidays. It involves frequent mobility, bending, reaching, and twisting; continuous lifting or moving of up to 10 pounds; standing for extended periods; coordination and manipulation of objects; and frequent use of computers, telephonic devices, and office and cosmetology supplies. The stated pay range is $15.16–$16.80 per hour. Eligible associates may earn overtime as required by law and tips from service guests. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

  • Cosmetology license.
  • Basic understanding of current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
  • Basic understanding of equipment and chemicals used for technical work.
  • Basic understanding of how to demonstrate, recommend, and sell professional haircare and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and develop a clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
  • Support a mentor Stylist in meeting sales and productivity goals for hair services and haircare products through add-on recommendations, shampooing and treatments, blowouts and styling, global and retouch color applications, foil assistance, cleaning and sanitation, organization, pre-booking, and retail recommendations.
  • After month three, perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate product and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner under the mentorship of another stylist.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
  • Follow established service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain operational standards and cleanliness in the salon and assigned store areas.
  • Attend mandatory training and meetings for ongoing professional development.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Eligible full-time associates receive paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
  • Eligible part-time associates receive dental insurance, vision insurance, life insurance, and disability insurance.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

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