Design Studio Spc/Home Stylist

Williams-Sonoma • Palm Beach Gardens, FL

3d

About The Position

The Design Studio Specialist inspires customers to express themselves in their homes through design expertise, one-on-one consultations, and personalized service. The role supports customers both in-store and in their homes, helps bring the shopping experience to a seamless close by assisting with purchases at the cash wrap, and encourages continued engagement with the brand.

The specialist conducts in-home consultations, measures and assesses living spaces, and creates and presents design plans based on customers’ needs, styles, preferences, and spaces. The role also supports sales goals, handles complex orders and special services, and maintains strong knowledge of products, promotions, and the Design Studio assortment.

Full-time associates are expected to have open availability to meet business needs. The posting also describes scheduling availability requirements for Part-Time Flex associates. The position requires extended mobility on the sales floor and the ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.

Requirements

• Strong communication, clienteling, and customer follow-up skills.
• Ability to complete and coordinate complex large orders across a variety of sales channels.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to lift and mobilize medium to large items weighing up to 75 pounds while using appropriate equipment and safety techniques.
• Full-time associates must have open availability to meet business needs.

Nice To Haves

• Experience working with the elements of design.
• Specialty retail experience.

Responsibilities

• Use design expertise to assist clients with one-on-one in-store and in-home consultations about their living spaces, driving store sales.
• Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
• Create and present design plans based on clients’ needs, styles, preferences, and living spaces.
• Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
• Assist customers with special services, including gift wrap, gift registry, merchandise location, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Demonstrate superior product knowledge, including features and benefits across the Design Studio assortment.
• Assist customers and complete sales at the cash wrap.
• Promote continued customer engagement with the brand.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.
• Individual development plans and career pathing conversations.
• Annual performance appraisals.
• Cross-brand and cross-functional career opportunities.
• Online learning opportunities through brand-specific resources and WSI University.
• Leadership development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed