Design Studio Spc/Home Stylist, PT, Pottery Barn Washington Square

Williams-Sonoma•Tigard, OR

9h•Onsite

About The Position

The Design Studio Specialist inspires customers to express themselves in their homes by providing design assistance and bringing the shopping experience to a seamless close. The role includes one-on-one design consultations in stores and customers’ homes, creating and presenting plans tailored to customers’ needs and spaces, completing sales, and encouraging continued engagement with the brand. The specialist supports store sales and productivity goals while delivering exceptional service and demonstrating knowledge of the design studio assortment. The position is part-time at Pottery Barn Washington Square. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Associates seeking a schedule of 20 or more hours per week need additional availability based on business needs. Weekend availability must cover two separate days. The role requires extended mobility on the sales floor and the ability to lift and move items weighing up to 75 pounds using appropriate equipment and safety techniques. Williams-Sonoma, Inc. does not offer relocation assistance for this role and will not sponsor employment-based immigration for this position.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Proven ability to prioritize and handle multiple tasks simultaneously.
1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
Availability for at least two regularly scheduled weekend shifts on separate days and two weekday shifts; greater availability is required for schedules of 20 or more hours per week, according to business needs.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Provide one-on-one design consultations in the store and in customers’ homes to support the design of their living spaces and drive store sales.
Conduct productive in-home consultations, accurately measuring and assessing customers’ living spaces.
Create and present design plans based on customers’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, merchandise location, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate superior product knowledge, including features and benefits across the design studio assortment.
Assist customers and complete sales at the cash wrap.
Promote continued customer engagement with the brand.

Benefits

Generous discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.