Elite Stylist

Ulta Beauty, Inc.•Flagstaff, AZ

15d

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on each guest’s total look, while supporting the Experience Manager (EM) and Assistant Services Manager (ASM). The stylist focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. Success requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Elite Stylist performs hair and related beauty services, builds guest relationships and clientele, recommends retail products and services, and contributes to sales and productivity goals. The role also supports store events and promotions, follows safety and sanitation procedures, maintains salon and store standards, and complies with company policies and state board guidelines. The position requires a cosmetology license and previous relevant work experience. The schedule may include days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency with salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and applicable ear-piercing services, or aptitude to develop skills in all service categories.
Proficiency in using the equipment and chemicals required for technical work.
Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to remain mobile and stand for long periods during a shift; continuously lift or move up to 10 pounds; frequently bend, reach, and twist; and continuously coordinate and manipulate objects.

Responsibilities

Perform hair and applicable beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals by providing exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for continued professional development.
Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.