Elite Stylist

Ulta Beauty, Inc.•Davenport, IA

About The Position

The Elite Stylist engages with guests to understand their hair care needs and recommend suitable products and services. The role delivers professional beauty services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager, focusing on sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships, recommends products and services, and contributes to service and retail sales goals. They help create a consistent guest experience by following service, safety, sanitation, and infection-control procedures; maintaining salon and store standards; and supporting store events and operations. The role also includes staying informed about beauty trends and products, attending required training, and working a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals; contribute to store goals for retail and service sales, guest loyalty, credit, and retail shrink.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, credit, and the Ulta Beauty app to guests in the salon and salesfloor.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection-control, and state board procedures before, during, and after services.
Follow established service protocols.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in assigned store areas, including the salon, salesfloor, restrooms, backroom, and break area.
Follow the Ulta Beauty dress code.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.