Elite Stylist

Ulta Beauty, Inc.•Duluth, MN

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services, delivering professional services with attention to the guest’s total look. The position supports the Experience Manager and Assistant Services Manager, with a focus on service sales and productivity, guest service, and operating procedures and compliance. It requires passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs hair and other applicable beauty services, meets sales and productivity goals, builds guest relationships and clientele, and contributes to store retail and service goals. They follow service protocols, safety and sanitation requirements, company policies, and operational standards. The role requires a flexible schedule that includes days, evenings, weekends, and holidays. Work involves continuous mobility, standing, object coordination and manipulation, and lifting or moving up to 10 pounds, as well as frequent bending, reaching, and twisting.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills across service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to meet the position’s physical demands, including continuous mobility, lifting or moving up to 10 pounds, prolonged standing, and frequent bending, reaching, and twisting.

Responsibilities

  • Perform hair services such as hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Share information about the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for professional development.
  • Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Adhere to the Ulta Beauty dress code and follow loss-prevention practices to protect company assets.
  • Complete other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
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