Elite Stylist

Ulta Beauty, Inc. • City of Rochester, NY

4d

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The stylist focuses on service sales and productivity, guest service, operating procedures, and compliance standards. Success requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The position performs a range of salon and beauty services, builds guest relationships, recommends appropriate products and services, and contributes to store sales and guest-loyalty goals. The stylist also supports in-store events and promotions, maintains professional knowledge of industry trends, and follows company procedures, safety and sanitation standards, and applicable state board guidelines.

The role requires a cosmetology license and previous relevant work experience. Work hours must be flexible to include days, evenings, weekends, and holidays. Physical conditions include continuous mobility and handling or moving items up to 10 pounds, frequent bending, reaching, and twisting, and standing for extended periods. The stated pay is the higher of $16.00–$19.00 per hour or services pay under the Company’s Services Compensation Plan. Eligible associates may earn overtime as required by law and tips from service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals required for technical work.
• Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and develop clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to meet the physical demands of continuous mobility, continuous lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, prolonged standing, and continuous coordination and manipulation of objects.

Responsibilities

• Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest-loyalty, credit, and retail-shrink goals.
• Demonstrate products to guests to support sales and enhance the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Build guest relationships through consultations and relevant retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
• Attend mandatory trainings and meetings for continuous professional development.
• Know and ensure compliance with company policies, procedures, and standards.
• Follow safety, sanitation, and infection-control procedures before, during, and after services, and comply with state board guidelines.
• Follow established service protocols to provide a consistent guest experience.
• Use booking and clientele systems to book return services and event appointments.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.
• Service guests may provide tips.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed