Elite Stylist

Ulta Beauty, Inc. • Winston-Salem, NC

5d

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional beauty services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The stylist performs a range of hair and beauty services, develops guest relationships and clientele, supports sales and store goals, and helps deliver a consistent guest experience. The role also includes following safety and sanitation procedures, maintaining salon and store standards, and adhering to company policies and the dress code.

Requirements

• Cosmetology license.
• Previous relevant work experience is required.
• Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or an aptitude to develop skills in all service categories.
• Proficiency using the equipment and chemicals needed to perform technical work.
• Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and develop clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services, while contributing to store goals for retail and service sales, guest loyalty, credit, and retail shrink.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Build guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for professional development.
• Follow and ensure compliance with company policies, procedures, standards, and state board guidelines.
• Follow safety, sanitation, and infection control procedures before, during, and after services.
• Follow established service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code and loss prevention best practices to protect company assets.
• Complete other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed