Stylist

Ulta Beauty, Inc. • Foxborough, MA

15d • Onsite

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

The Stylist performs a range of salon services, builds guest relationships and clientele, supports sales and store goals, and maintains salon and store standards. The role follows safety, sanitation, infection-control, and service procedures and works a flexible schedule that may include days, evenings, weekends, and holidays. The listed pay range is the higher of $15.00–$21.70 per hour or services pay under the Company’s Services Compensation Plan. Eligible associates may also receive overtime as required by law and tips from service guests. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• Cosmetology license.
• Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or an aptitude to develop skills in all service categories.
• Proficiency in using the equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and develop clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to meet the physical demands of the role, including frequent mobility; continuous lifting or moving of up to 10 pounds; frequent stooping, kneeling, bending, reaching, twisting, and crouching; prolonged standing; and frequent or continuous coordination and manipulation of objects.

Nice To Haves

• Previous relevant salon experience is preferred.

Responsibilities

• Perform hair services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate business acumen and identify opportunities for growth.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
• Maintain prompt and regular attendance.
• Consult with guests and provide appropriate retail and service recommendations to develop guest relationships.
• Maintain high customer-service and salon-image standards, and serve walk-in guests promptly and efficiently.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, infection-control, and state board guidelines before, during, and after services.
• Follow established service protocols for a consistent guest experience.
• Use booking and clientele systems to book return services and event appointments.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions: paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions: dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed