Stylist

Ulta Beauty, Inc.•Germantown, TN

4d•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. The role provides quality professional services with an emphasis on each guest’s total look, while supporting the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and compliance with operating procedures and standards. Success requires passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs salon services, builds guest relationships and clientele, promotes relevant products and services, and contributes to store sales and guest loyalty goals. The position also supports in-store events and ongoing professional development, follows established service and safety protocols, maintains salon and store standards, and complies with company policies and state board guidelines. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and applicable ear-piercing services, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair and other applicable beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate understanding of business drivers and opportunities for growth.
Demonstrate products to guests and recommend relevant products and services.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Provide timely, efficient service to all guests, including walk-ins, while upholding customer service and salon image standards.
Partner with skin therapists and retail team members to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support exceptional guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend required training and meetings for continued professional development.
Follow company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets.
Complete other operational tasks as directed.