Stylist

Stitch Fix

11d•Remote

About The Position

As a Stylist at Stitch Fix, you’ll create personalized style experiences that help clients look and feel their best. Through live and asynchronous messaging and other digital channels, you’ll build client relationships, support retention, and help clients develop confidence and trust in their personal style. You’ll offer advice, complete looks, and recommend items tailored to each client. This is a remote, hourly, part-time Flex Tier role requiring 10–20 hours per week. Scheduling is flexible to align with client demand as directed by Stitch Fix. Stylists use the company’s in-house styling platform and other digital tools to understand client preferences, create recommendations, communicate with clients, and work efficiently. The role involves learning and applying new technologies, including evolving AI-enabled tools, while bringing personal style expertise, judgment, and human connection to each interaction. The position may require sitting for extended periods, using a computer or other office equipment, and communicating effectively verbally and in writing. The role is currently unavailable to applicants in Alaska, California, Colorado, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, and U.S. territories that are not states.

Requirements

At least 2 years of client-facing styling or apparel experience, enthusiasm for fashion, and a demonstrated ability to create positive customer experiences.
Demonstrated success meeting or exceeding performance goals in a fast-paced, evolving environment.
Ability to work effectively remotely, where business updates, expectations, feedback, and direction are primarily communicated in writing.
Ability to independently review, understand, and apply written information, stay informed of updates, and proactively seek clarification when needed.
Excellent written communication skills and ability to build rapport and trust with clients virtually.
Confidence and experience styling across body types, gender identities, lifestyles, style preferences, and occasions.
Ability to rapidly adopt new tools, technologies, and processes and integrate them into a workflow with minimal downtime.
Familiarity with Google Workspace, including Docs and Gmail, Slack, and Zoom, or ability to quickly learn new tools and systems.
A reliable computer with a Chrome browser and high-speed cable or fiber internet with a minimum speed of 10 Mbps.
Strong time-management skills, including punctual attendance, accurate timekeeping, and productive work habits that meet operational requirements.
Ability to consistently work 10–20 hours per week, with scheduling flexibility to align with client demand as directed by Stitch Fix.
Commitment to actively seeking feedback and continuously improving work for yourself, clients, and the team.
Ability and willingness to maintain a public-facing Stylist profile featuring a photo, which may be used to support client relationships and in Stitch Fix marketing.
Ability, as needed, to sit for extended periods, use a computer or other office equipment, and communicate effectively verbally and in writing.

Nice To Haves

Experience delivering personalized styling or customer experiences through digital channels such as messaging, chat, or video.
Experience working in a remote, metrics-driven environment.
Exposure to AI-enabled tools or technologies and interest in using emerging technology to improve efficiency and client outcomes.

Responsibilities

Provide style guidance through messaging, chat, video, and the in-house styling platform, responding to client requests and creating personalized looks.
Create styled assortments using client profiles, preferences, past purchases, style goals, and current inventory, serving clients across body types, sizes, gender identities, style preferences, occasions, and lifestyles.
Build client relationships through personalized interactions and a public-facing Stylist profile featuring a photo, which may also be used in Stitch Fix marketing.
Meet performance, productivity, and client satisfaction goals; identify ways to strengthen client retention and Stylist-client connections; and share insights with the broader team.
Participate in training and regular check-ins, stay current on company updates and fashion trends, and contribute to a supportive, collaborative styling community.
Use the in-house styling platform and other digital tools to understand client preferences, create recommendations, communicate with clients, and work efficiently.
Learn and apply new technologies, including AI-enabled tools and features, to improve efficiency and outcomes while exercising personal style expertise and judgment.