Stylist

Ulta Beauty, Inc.•Flagstaff, AZ
•Onsite

About The Position

The Stylist engages with guests, consults with them about hair care needs, and recommends products and services. The role delivers professional services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs hair and related beauty services, works toward service sales and productivity goals, and contributes to store retail and service sales, guest loyalty, and loss-prevention objectives. The role also develops guest relationships and clientele, supports store events and promotions, maintains service and operational standards, and follows safety, sanitation, infection-control, and state-board requirements.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and applicable ear-piercing services, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair and applicable beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Demonstrate products and recommend appropriate retail products and services to guests.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Develop guest relationships through consultations and appropriate recommendations; serve walk-in guests in a timely and efficient manner.
  • Maintain customer-service and salon-image standards and collaborate with skin therapists, the retail team, peers, and brand partners to deliver a well-rounded guest experience.
  • Explain the benefits of the guest loyalty program, credit, and the Ulta Beauty app.
  • Attend required trainings and meetings.
  • Follow company policies, procedures, standards, service protocols, and state-board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the dress code and loss-prevention practices to protect company assets.
  • Maintain prompt, regular attendance and complete other assigned operational tasks.
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