Master Stylist

Ulta Beauty, Inc. • Redding, CA

15d

About The Position

The Master Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, and compliance with operating procedures. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon services, builds guest relationships and clientele, supports sales and store goals, and contributes to in-store events and promotions. The role also follows Ulta Beauty policies, service protocols, safety and sanitation requirements, and operational standards. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
• Proficiency using equipment and chemicals required for technical work.
• Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and shrink goals.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and salesfloor.
• Attend mandatory trainings and meetings for continued professional development.
• Follow and ensure compliance with Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
• Follow service protocols to provide a consistent guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code and loss-prevention best practices; protect company assets while providing guest service.
• Perform other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions are eligible for dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn services pay under the Company’s Services Compensation Plan.
• Eligible associates may earn overtime pay as required by law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed