Master Stylist

Ulta Beauty, Inc.•Covington, WA

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional salon services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager in performance, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of hair and related services, builds guest relationships and clientele, supports sales and store goals, and helps deliver a consistent guest experience. The position also includes maintaining salon and store standards, following safety and sanitation procedures, and complying with state board guidelines. A cosmetology license and previous relevant work experience are required. The role requires a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency with equipment and chemicals needed to perform technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest experiences.
  • Explain the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow and ensure compliance with company policies, procedures, and standards.
  • Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
  • Follow service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to book return services and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing guest service.
  • Perform other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by law and tips from service guests.
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