Master Stylist

Ulta Beauty, Inc. • Mason, OH

9d

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The stylist performs a range of salon and related services, builds guest relationships and clientele, recommends products and return services, and contributes to sales, loyalty, and store goals. The position also supports in-store events and promotions, collaborates with salon and retail colleagues, follows safety and sanitation procedures, and helps maintain store and salon operations. The role requires a cosmetology license and previous relevant work experience. Scheduling is flexible and includes days, evenings, weekends, and holidays.

The stated pay range is the higher of $11.00–$17.20 per hour or services pay under the company’s Services Compensation Plan. Eligible associates may earn overtime as required by law and tips from service guests. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency using the equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and develop clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to meet the physical demands of the position, including continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for long periods, and continuous coordination and manipulation of objects.

Responsibilities

• Perform hair and related services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service, while contributing to store retail and service sales, guest loyalty, and shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and learn their ingredients and benefits to better serve guests.
• Maintain prompt and regular attendance.
• Consult with guests and recommend appropriate retail products and services to develop guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Explain the benefits of the guest loyalty program, credit, and the Ulta Beauty app to salon and salesfloor guests.
• Attend required training and meetings for ongoing professional development.
• Follow company policies, procedures, and standards.
• Follow safety, sanitation, infection-control procedures, and applicable state board guidelines before, during, and after services.
• Follow established service protocols for a consistent guest experience.
• Use booking and clientele systems to book return services and event appointments.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in assigned store areas, including the salon, salesfloor, restrooms, backroom, and break area.
• Follow the Ulta Beauty dress code and loss-prevention best practices, and protect company assets through exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions are eligible for dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn overtime pay as required by applicable law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed