Master Stylist

Ulta Beauty, Inc.•Selma, TX

About The Position

The Master Stylist engages with guests to consult on hair-care needs and recommend products and services. The role delivers professional salon services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Master Stylist performs a range of salon and beauty services, develops guest relationships and clientele, and helps achieve sales and productivity goals. The role also supports store events and promotions, collaborates with salon and retail colleagues, and follows service, safety, sanitation, and operational standards. The position requires a cosmetology license and previous relevant work experience.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, credit, and retail-shrink goals.
  • Demonstrate products to guests to support sales and the guest-service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Consult with guests and provide appropriate retail and service recommendations to build guest relationships.
  • Serve walk-in and other guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build collaborative professional relationships with peers and brand partners.
  • Promote the guest loyalty program, credit, and the Ulta Beauty app to salon and salesfloor guests.
  • Attend mandatory training and meetings for continued professional development.
  • Follow company policies, procedures, standards, and applicable state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Follow established service protocols and use booking and clientele systems to schedule return visits and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned store areas, including the salon and salesfloor.
  • Follow the Ulta Beauty dress code and loss-prevention practices to protect company assets.
  • Complete other operational tasks as directed.
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