Master Stylist

Ulta Beauty, Inc. • West Covina, CA

13d • Onsite

About The Position

The Master Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers professional salon services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by contributing to performance, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The stylist performs a range of hair and related services, builds guest relationships and clientele, recommends products and services, and contributes to service and retail sales goals. They support store events and promotions, keep current on industry trends, attend required trainings, and partner with salon and retail colleagues to provide a well-rounded guest experience.

The role also requires following company policies, service protocols, safety and sanitation procedures, state board guidelines, and operational standards. The stylist maintains the salon and assigned areas, manages bookings and supplies, follows the dress code, and protects company assets. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, and involves continuous mobility, standing, object coordination, lifting or moving up to 10 pounds, and frequent bending, reaching, and twisting.

Requirements

• Cosmetology license.
• Previous relevant work experience is required.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency with equipment and chemicals needed to perform technical work.
• Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair and related services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, including their ingredients and benefits.
• Maintain prompt, regular attendance.
• Consult with guests and develop relationships through appropriate retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support guest experience.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend required trainings and meetings.
• Follow company policies, procedures, standards, service protocols, safety, sanitation, infection control procedures, and applicable state board guidelines.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code and loss prevention practices.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Eligible associates may earn services pay under the Company’s Services Compensation Plan, overtime pay as required by law, and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed