Assistant Stylist

Ulta Beauty, Inc.•Birmingham, AL

15d

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary role is intended to prepare talent for a stylist position and deliver quality professional services with an emphasis on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, and operating procedures and compliance standards. During months four through six, the Assistant Stylist continues assisting while beginning to serve guests independently. The role requires passion for the beauty industry, exceptional guest service, and willingness and aptitude to learn additional technical skills and product knowledge. The position involves supporting salon sales and service goals, assisting with hair services, and—after month three—performing a range of hair and beauty services. The Assistant Stylist works with salon, skin therapy, and retail colleagues to create a well-rounded guest experience, while following company procedures, safety and sanitation requirements, and state board guidelines. The role also includes attending required training, maintaining salon and store areas, and working a flexible schedule that includes days, evenings, weekends, and holidays. Physical duties include frequent mobility and bending, standing for long periods, and continuous lifting or moving of items up to 10 pounds.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals needed for technical work.
Basic understanding of how to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Support the mentor Stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
After month three, perform hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and relevant retail and service recommendations.
Serve guests, including walk-ins, in a timely and efficient manner under another stylist’s mentorship.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Follow company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
Attend mandatory trainings and meetings for continued professional development.
Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
Complete other operational tasks as directed.