Assistant Stylist

Ulta Beauty, Inc.•Burbank, CA

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This is a temporary development position intended to prepare the associate for a stylist role and delivering professional services focused on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, and operating procedures and compliance. During months four through six, the associate continues assisting and begins servicing guests independently. The role requires a passion for beauty, exceptional guest service, and the aptitude and willingness to learn technical skills and product knowledge. The Assistant Stylist contributes to salon and store goals by supporting a mentor stylist, building guest relationships, recommending services and products, and following company and state-board requirements. The position includes salon services, product demonstrations, retail and service sales, event support, sanitation, operational duties, and ongoing training. The schedule is flexible and includes days, evenings, weekends, and holidays. The posted pay range is $18.00 per hour; associates may also earn legally required overtime and tips from service guests. Eligible full-time associates receive paid time off and health, dental, vision, life, and disability benefits. Part-time associates are eligible for dental, vision, life, and disability benefits.

Requirements

  • Cosmetology license.
  • Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or an aptitude to develop skills in these service categories.
  • Basic understanding of equipment and chemicals used for technical work.
  • Basic understanding of how to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Support a mentor Stylist’s hair service and product sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning, organization, pre-booking, and retail recommendations.
  • After month three, perform services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Demonstrate products to guests to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
  • Maintain prompt and regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, promptly and efficiently under the mentorship of another stylist.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Follow Ulta Beauty policies, procedures, standards, and state-board guidelines.
  • Follow safety, sanitation, infection-control, and established service protocols.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and other assigned store areas.
  • Attend mandatory trainings and meetings.
  • Follow the Ulta Beauty dress code and loss-prevention practices.
  • Complete other operational tasks as directed.

Benefits

  • Paid time off for eligible full-time positions.
  • Health, dental, vision, life, and disability benefits for eligible full-time positions.
  • Dental, vision, life, and disability benefits for eligible part-time positions.
  • Eligible associates may earn overtime pay as required by law and tips paid by service guests.
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