Assistant Stylist

Ulta Beauty, Inc.•Belton, MO

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary position prepares talent for a stylist role delivering quality professional services focused on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the Assistant Stylist continues assisting while beginning to serve guests independently. The role requires a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn technical skills and product knowledge. The Assistant Stylist supports sales and productivity goals, builds guest relationships, performs salon services as skills develop, and helps maintain salon and store operations. The role involves following safety, sanitation, infection control, and state board requirements, participating in required training, and working a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used for technical work.
Basic understanding of demonstrating, recommending, and selling professional haircare and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Support a mentor Stylist’s hair-service and haircare-product goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
After month three, perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and suitable product and service recommendations.
Serve guests, including walk-ins, promptly and efficiently under the mentorship of another stylist.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build collaborative professional relationships with peers and brand partners.
Explain the guest loyalty program, credit, and Ulta Beauty app to guests in the salon and salesfloor.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection control, and state board procedures before, during, and after services.
Follow service protocols for a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest-readiness.
Maintain cleanliness and operational standards in assigned store areas.
Attend required training and meetings for ongoing professional development.
Follow the Ulta Beauty dress code.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.