Assistant Stylist

Ulta Beauty, Inc.•Euless, TX

About The Position

The Assistant Stylist engages with guests, consults about their hair care needs, and recommends products and services. This temporary position is intended to prepare the associate for a stylist role and deliver quality professional services focused on the guest’s overall look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist, supporting performance, guest service, and compliance with operating procedures. During months four through six, the associate continues assisting while beginning to serve their own guests. The role calls for a passion for beauty, exceptional guest service, and a willingness and aptitude to learn technical skills and product knowledge. The position supports Ulta Beauty’s salon and store goals through guest consultations, service and product recommendations, salon assistance, and—after month three—providing a range of beauty services. The Assistant Stylist works with salon, skin therapy, and retail colleagues, follows company and state-board standards, and maintains a clean, safe, guest-ready environment.

Requirements

  • Cosmetology license.
  • Basic understanding of salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
  • Basic understanding of equipment and chemicals used for technical work.
  • Basic understanding of demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Deliver exceptional guest service and contribute to store retail, service sales, guest loyalty, and retail shrink goals.
  • Support a mentor Stylist’s sales and productivity goals by making add-on and retail recommendations, shampooing and treating hair, performing blowouts and styling, applying global and retouch color, assisting with foils, cleaning and organizing, and pre-booking guests.
  • After month three, perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate service and retail recommendations.
  • Serve all guests, including walk-in guests, in a timely and efficient manner under the mentorship of another stylist.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to collaboratively deliver guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
  • Follow established service protocols and use booking and clientele systems to arrange return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Attend mandatory trainings and meetings and adhere to the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.
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