Assistant Stylist

Ulta Beauty, Inc.•Pico Rivera, CA

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary role is intended to prepare the associate for a stylist position and deliver quality professional services focused on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the associate continues assisting while beginning to serve guests independently. The role calls for a passion for the beauty industry, exceptional guest service, and willingness and aptitude to learn technical skills and product knowledge. The Assistant Stylist supports salon and store goals through guest consultations, service and retail recommendations, product demonstrations, and participation in events and promotions. The associate performs salon services after month three, follows service and safety protocols, maintains clean and organized work areas, and develops guest and team relationships. The position requires a flexible schedule, including days, evenings, weekends, and holidays, and involves frequent movement, standing, and use of salon and office equipment.

Requirements

  • Cosmetology license.
  • Basic understanding of salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in these service categories.
  • Basic understanding of equipment and chemicals used for technical work.
  • Basic understanding of how to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

  • Deliver exceptional guest service and contribute to retail and service sales, guest loyalty, and retail shrink goals.
  • Support the mentor Stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
  • After month three, perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate product and service recommendations.
  • Serve all guests, including walk-in guests, in a timely and efficient manner under stylist mentorship.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to collaborate on guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
  • Follow service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Attend mandatory trainings and meetings.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing guest service.
  • Complete other operational tasks as directed.

Benefits

  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
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